SHIPPING AND DELIVERY

At Auplus.in, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver  within India. For domestic order (delivery within India) we offer courier service only. Delivery will happen within 7 working days from the day we receive the order. Time delay will be informed to the buyer before they confirm the order.

Taxes

For domestic orders:

The cost of the product covers all the taxes*.

Shipping will be free on the shopping of  INR 1000 / –  of Products only*.

Cancellations, Exchanges and Return

Cancellations will be accepted if the order has not been shipped from our end. Before you return an Au plus beauty care product.

Please read below our exchange and return policies of any item.

Exchange and return Policy for Orders Within India

3) On approval for the exchange or return customer will be asked to send the goods (in their original form) back to Au plus beauty care. Au plus beauty care will arrange return delivery.   

4) After receiving the goods back Customer will get an email from Au plus approving the exchange or refund. Refunds will be processed through the same online mode in 10-15 working days. Customer can also be asked for Savings bank account details in case the order was placed by cash on delivery. Customer also has the option to put the refund amount in Au plus wallet, money in Au plus wallet can be used to make purchases in future on Au plus.